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Date : 13-09-04 14:57
[Check] Customer Service Vacation
 Writer : soom
Hit : 3,345  
Dear SoOm fans, 

Hello everyone ~ This is Victoria from the Customer Service.^^


I will be on vacation from Sept. 6th to Sept. 17th 2013 (Korea time).

During that period, I will be able to check your payments as usual.

However, it will be difficult answering all your messages...

So, urgent messages will be replied in priority, and the rest of the messages will be answered from Sept. 24th.

I am so sorry in advance for any inconvenience... m(_ _)m

*******

Also, please note that the period from Sept. 18th to Sept. 23rd (Korea time) is Korean national Thanksgiving holidays.

It will not be possible to check your payments, ship your goods and answer your messages at all at that time.

********

Schedule reminder:

1)  From Sept. 6th ~ 17th => - payment checking => normal
                                         - normal goods shipping => normal                  
                                         - Q&A service => slow

2)  From Sept. 18th ~ 23th => - payment checking => no service
                                          - normal goods shipping => no service
                                          - Q&A service => slow => no service

Thank you for your understanding~ ^^

Victoria, SoOm
[This article updated by soom 2013-09-04 14:59:29 from NOTICE Copy ]