Dear Customer who loving Soom, Hello, This is the announce for the delay shipping of MD Heliot & Amber. The MD of Heliot and Amber were sold out with large quantity be cause by your deep interesting and deep love in out dolls. Thank you so much for that. However, cannot respond to the love, and a delivery is delayed we are very sorry about it. We stoop an once head, and we sincerely apologize again. We are endeavoring of the best in order to supply punctually a product but we have some small and large problem because of the supplier. Some of them just became bankrupt and close the manufacturing. We supposed to preparing before that kind of problem occurred, it is our big mistake. We hope that you kindly and widely understand our situation. At the present, we found the solution for that happened and we are keep manufacturing the dolls. We can notice the exact shipping schedule during this week. We will update the shipping schedule end of this week. We are also keep trying to do our BEST for satisfaction of customers. We apologized that any inconvenience of shipping and make you feel uncomfortable. We will meet your expectations in the future therefore please love us and encourage us. We always pray and hope for that your happiness and joy in your life. Thank you so much for your attention. sincerely Lee, Wan Kyu CEO of SoOm KOREA
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